Watching and following are different
- Watching: anyone who opens the public tournament page sees the fixtures, results and standings. No account is needed; no notifications are sent.
- Following: you sign in to your TurnuvaGo account and tap “Follow” on the page. The tournament is added to your list and its notifications arrive in your account.
Every public tournament page has a “Follow” button in its top band, next to “Share”. If you are not signed in, the button takes you to the sign-in screen and brings you back to the same page afterwards.
What happens when I follow?
- The tournament is saved immediately and appears in the “Following” section of your Home page. The section is shown only while you follow at least one tournament; “See all” opens the full list.
- Each row takes you to the public tournament page. Following does not grant any management rights; you see only what is public.
- Right after following, a small preferences panel opens. Filling it in is optional; closing it keeps the follow and the default preferences.
- Your following list has an upper limit; if it is full, you are asked to unfollow a tournament before adding a new one.
Following is per tournament; team selection only filters results
Following always covers the whole tournament; there is no option to follow a single team. Draw and fixture notifications are part of following; the tournament panel has no separate choice for them. The preferences panel has a single “Match results” switch (off by default), valid only for that tournament. When you turn on match results you choose between “All matches” and “Select teams”; you can tick several teams, and only the confirmed results of those teams are sent. Team selection does not affect draw and fixture notifications.
You can follow a tournament before any teams have been added; team selection becomes available once teams exist. With “Select teams” you must tick at least one team — an empty selection is never silently turned into “All matches”. This is not needed when you turn match results off: even if the team you selected has been removed from the tournament you can switch results off and save; your choice stays “Select teams” and you are asked to tick a team when you turn results on again.
Once you follow, the “Follow” button turns into “Following” in the same place; you can reopen the preferences later from that bell button. Turning every notification off does not unfollow; the tournament stays in your list.
Tournament panel and My Notifications preferences
The two settings work together. The choice in the follow panel applies only to that tournament. The notification types under My Notifications › Preferences apply to your whole account and all your devices. If you turn off “Send to phone” for the “Draw results”, “Fixtures ready notification” or “Match results” type there, notifications of that type from tournaments you follow still appear in My Notifications but are not sent to your phone. If the type is fully turned off from your earlier setting, no notification of that type arrives. The tournament panel does not override either.
Which match results are sent?
Only confirmed results are sent; there are no live score, goal or kick-off notifications. If a confirmed result is later changed — whether the match is reopened and ends with a different score or the organiser corrects the score of a finished match — you receive a “Result corrected” notification. Re-recording the same result does not produce a new notification. If the match is briefly reopened and closed again with the same result, the notification for that result is still sent to your device as long as you have not opened it in My Notifications; if you have, no separate push is sent for the same result. If two teams you selected play each other you get a single notification for that match. Events that happened before you started following are not sent retroactively.
When and where do notifications arrive?
Notifications appear in My Notifications, your account’s inbox. To receive push notifications on this device you must also grant the device permission under My Notifications › Preferences; following a tournament does not grant it. Notifications are not sent one by one at the moment of the event but in batches at regular intervals, so they can arrive a while after the event. No exact delivery time is promised.
If notifications do not arrive
- Check that the button on the tournament page shows “Following”.
- If you are waiting for a match result, check that “Match results” is on in the follow panel and, if you use “Select teams”, that the right teams are ticked.
- Look in My Notifications: if the notification is there, it has reached your account and only the device notification is missing.
- Check under My Notifications › Preferences that the relevant notification type is not among the “Fully turned-off types”; if you also want it on your phone, check that “Send to phone” is on for that type.
The detailed check order, including device permission, the iPhone/iPad condition and the test notification, is in the “How do notifications work?” guide.
Unfollowing
The “Unfollow” button at the bottom of the preferences panel, next to “Save”, removes the tournament from your list after a short confirmation (cancelling changes nothing) and stops its notifications. You can follow it again later; preferences return to their defaults.
If the tournament is hidden or removed
If a tournament you follow is later hidden, restricted or removed, it drops out of your list automatically and no notifications are sent, but your follow record remains. The number of such follows is shown in the “Following” block on your Home page and at the top of My Account › Following (the tournament name is not shown). The “Unfollow these” button there removes all of them after a single short confirmation; cancelling changes nothing. A follow you keep returns to the list if the tournament is opened again.
Who follows a tournament is not public: the tournament page shows no follower count or list. The tournament’s management sees only the total number of followers on the Overview screen; it cannot see who follows.