What you can do depends on two separate things: your role in the tournament, and what the tournament’s package covers. These are not the same thing.
Roles
- Organiser
- Owns the tournament: it is created from the organiser’s licence and stays tied to it. The organiser manages the tournament fully and is the only one who can end it early, send it to the Trash or restore it. The organiser appoints tournament officers and the other roles. Ownership cannot be transferred.
- Tournament officer
- A manager appointed to the tournament by the organiser. Chooses the Tournament Format, makes and finalises the draw, generates fixtures, configures settings and can add other officers. Does not own the tournament: cannot end it early, send it to the Trash or restore it.
- Team manager
- Manages only their own team: squad, players, pre-match team sheet. Cannot change the tournament format, draw or fixtures. On the Overview they see their own team’s upcoming matches; the tournament’s management log and organiser alerts are not shown to them. A team can have at most three team managers; this is not a package limit and is the same in every package.
- Referee manager
- Manages the tournament’s referees and referee assignments. Can also run live matches if this is allowed in the Referee Settings.
- Referee
- Handles the matches they are assigned to: match events, referee report. Does not touch tournament configuration.
- Viewer / everyone
- If the tournament is public, sees fixtures, results and standings without an account. Cannot change anything.
How do I add an officer?
The organiser and tournament officers use “Add new officer” on the Officers screen in the tournament menu: they find the person by member number or phone number, then choose the role (tournament officer, referee manager, referee or team manager) and, for a team manager, the team to manage. You can give the assignment a start and end date; left empty, it has no end date. A tournament officer whose own assignment has an end date can only grant within that period: the end date they give cannot be later than their own, and left empty it becomes their own end date. The person needs a TurnuvaGo account. You remove a role on the same screen; a tournament officer whose own assignment has an end date can only remove roles that end no later than their own, not open-ended roles or roles that end later. A team that already has three managers cannot get a new team manager; remove one of the existing managers first.
Permission is not the same as package coverage
Permission answers “am I allowed to do this?” and comes from your role. Package coverage answers “is this feature included in my tournament?” and comes from the licence. Even as the organiser or a tournament officer, a feature outside your package appears locked.
A pot draw, for example, is a package-dependent feature: you may run the tournament, but if the tournament’s licence does not cover it the option is shown locked. That is not a permission problem; the feature is available in a tournament created from a licence that covers it (see “My Licences: entitlements, term and extension”).
A locked feature is shown locked, not hidden — so you can see what you are missing.