Account, Roles and Permissions
Account settings, tournament staff, roles and package/licence coverage.
- How do notifications work?Notifications are collected in My Notifications, your account’s inbox; phone or computer notifications also need device permission. This guide explains the preferences, the permission, the test notification and what to check, in which order, when a notification does not arrive.
- My Licences: entitlements, term and extensionMy Licences lists your licences; Licence Detail shows a licence’s entitlements, end date and tournaments. When the term expires, tournaments are not deleted: they wait in read-only mode and are archived if the licence is not extended within 30 days.
- Your account: sign-up, email verification, sign-in and closing the accountA TurnuvaGo account is needed to create tournaments, follow them and receive notifications. After signing up you verify your address with a 6-digit code sent to your email; if you forget your password, you reset it with a code too. Closing your account cannot be undone.
- How do I contact the Support Centre?You open a request in the Support Centre and see the replies in the same request. For account and licence topics you do not need to choose a tournament; for tournament topics you need a role in that tournament.